Follow this 3 Step Process to generate a refund for a client:
Step 1: Cancel the transaction in WooCommerce
1.1
ACCESS WOOCOMERCE > ORDERS
1.2
FIND THE CUSTOMER THAT REQUIRE A REFUND AND CLICK ON THEIR NAME
1.3
CHANGE THE STATUS OF THE ORDER TO REFUNDED
1.4
SELECT UPDATE TO SET THE STATUS OF THE ORDER TO REFUNDED.
Step 2: Cancel the Booking
2.1
VISIT UNITY BOOKING > APPOINTMENTS
2.2
CHANGE THE BOOKING TO CANCELLED BY SELECTING THE DROPDOWN
STEP 3: Refund the money on your PayFast Account
3.1
LOGIN TO YOU PAYFAST DASHBOARD
3.2
ON YOUR PAYFAST DASHBOARD GO TO TRANSACTIONS > TRANSACTION HISTORY
3.3
CLICK ON THE 3 DOTS ON THE RIGHT OF THE TRANSACTION AND SELECT REFUND TRANSACTION
3.4
COMPLETE THE FIELDS ACCORDING TO YOUR REQUIREMENTS AND PRESS CONTINUE.
After completing this process you would have successfully refunded a client that paid through the PayFast payment gateway.
This is so easy. Thanks