{"id":1251,"date":"2024-02-01T20:14:08","date_gmt":"2024-02-01T18:14:08","guid":{"rendered":"https:\/\/wellnessunityhub.com\/?p=1245"},"modified":"2024-02-01T20:14:08","modified_gmt":"2024-02-01T18:14:08","slug":"custom-service-duration-2","status":"publish","type":"post","link":"https:\/\/wellnessunityhub.com\/documentation\/2024\/02\/01\/custom-service-duration-2\/","title":{"rendered":"Custom Service Duration"},"content":{"rendered":"\n<div class=\"wp-block-buttons gutenify-section-16029b30-c12e-11ee-b0b1-b7f70642fbb2 is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-1 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-secondary gutenify-section-1621bbf0-c12e-11ee-b0b1-b7f70642fbb2\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/wellnessunityhub.com\/what-we-offer-2\/\">Back to Features<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:27px\" aria-hidden=\"true\" class=\"wp-block-spacer gutenify-section-0bf499e0-c12e-11ee-b0b1-b7f70642fbb2\"><\/div>\n\n\n\n<p class=\"gutenify-section-7f512ee0-c12d-11ee-bc5c-bd0cfaff0906\">The custom duration gives you the ability to offer a single Service with multiple durations your customers can choose from, define different prices for these durations, and define different prices for those durations per employee.<\/p>\n\n\n\n<h3 class=\"wp-block-heading gutenify-section-8ba4da70-c12d-11ee-bc5c-bd0cfaff0906\">Configuring the Custom Duration of Services<\/h3>\n\n\n\n<p class=\"gutenify-section-8ba77280-c12d-11ee-bc5c-bd0cfaff0906\">When creating a new service, or editing an existing one, navigate to the \u201cDuration &amp; Pricing\u201d tab in the top menu of the service. In there, you can define the default duration and price of the service. In order to enable the Custom Duration, you need to enable the \u201c<strong>Custom Duration and Pricing<\/strong>\u201d slider below the \u201cCapacity\u201d fields:<\/p>\n\n\n\n<p class=\"gutenify-section-98b8efd0-c12d-11ee-bc5c-bd0cfaff0906\">Once this is enabled, you\u2019ll be able to configure the custom duration and the custom prices for the Service. Like all time periods in Unity Hub (service duration, employee work hours, breaks, buffer times), the offered duration depends on the\u00a0<strong>Default Time Slot step<\/strong>, configured in Unity Hub\u2019s\u00a0<strong>General Settings<\/strong>.<\/p>\n\n\n\n<p class=\"gutenify-section-83fd8e00-c12f-11ee-b0b1-b7f70642fbb2\">Depending on the Default Time Slot step, you have the freedom to configure Custom Duration anywhere between 1 minute and 8 hours.<\/p>\n\n\n\n<p class=\"gutenify-section-83fe0330-c12f-11ee-b0b1-b7f70642fbb2\">Once you configure this, the price of the Service and the Custom Duration periods will apply to all employees assigned to this service. However, just like before, you can configure the price of Custom Duration&nbsp;<strong>per employee<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading gutenify-section-83fe7860-c12f-11ee-b0b1-b7f70642fbb2\">Configuring the Price per Employee<\/h3>\n\n\n\n<p class=\"gutenify-section-83ffd7f0-c12f-11ee-b0b1-b7f70642fbb2\">As mentioned above, the price of all Custom Duration periods will be applied to all employees, but you can navigate to the Employee\u2019s section in Amelia, select an employee and change the price this employee will provide the custom duration (or the Service) for.<\/p>\n\n\n\n<div class=\"wp-block-cover gutenify-section-a3dfa230-c12f-11ee-b0b1-b7f70642fbb2\" style=\"border-radius:2em\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-nv-light-bg-background-color has-background-dim-100 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<p class=\"gutenify-section-985ed700-c12f-11ee-b0b1-b7f70642fbb2\"><strong>Please note:<\/strong>&nbsp;Make sure that the&nbsp;<strong>Work Hours<\/strong>&nbsp;of your employee are long enough to fit all Custom Duration periods + any possible&nbsp;<strong>Buffer Times<\/strong>.<\/p>\n\n\n\n<p class=\"gutenify-section-985f9a50-c12f-11ee-b0b1-b7f70642fbb2\"><strong>Example #1:&nbsp;<\/strong>If one of the Custom Duration periods lasts 3 hours, and your employee\u2019s work hours are from 09:00 \u2013 11:00, the employee&nbsp;<strong>will not<\/strong>&nbsp;be able to offer a 3-hour-long appointment;<\/p>\n\n\n\n<p class=\"gutenify-section-98600f80-c12f-11ee-b0b1-b7f70642fbb2\"><strong>Example #2:<\/strong>&nbsp;If your service has&nbsp;<strong>Buffer Times<\/strong>&nbsp;before and\/or after the appointment, you need to take those into account when creating the Work Hours of an employee. If the Service (or one of the Custom Duration periods) lasts 2 hours, and there\u2019s a buffer time of 1 hour, while your employee works from 09:00 \u2013 11:00, the total for the service (duration + buffer time) will be&nbsp;<strong>3 hours<\/strong>, so the employee&nbsp;<strong>will not<\/strong>&nbsp;be able to offer a 3-hour-long appointment.<\/p>\n<\/div><\/div>\n\n\n\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer gutenify-section-296b2c50-c12e-11ee-b0b1-b7f70642fbb2\"><\/div>\n\n\n\n<div class=\"wp-block-buttons gutenify-section-2f0ad700-c12e-11ee-b0b1-b7f70642fbb2 is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-2 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-secondary gutenify-section-2f4065f0-c12e-11ee-b0b1-b7f70642fbb2\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/wellnessunityhub.com\/what-we-offer-2\/\">Back to Features<\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>The custom duration gives you the ability to offer a single Service with multiple durations your customers can choose from, define different prices for these durations, and define different prices for those durations per employee. Configuring the Custom Duration of Services When creating a new service, or editing an existing one, navigate to the \u201cDuration&hellip;&nbsp;<a href=\"https:\/\/wellnessunityhub.com\/documentation\/2024\/02\/01\/custom-service-duration-2\/\" class=\"\" rel=\"bookmark\">Read More &raquo;<span class=\"screen-reader-text\">Custom Service Duration<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","_themeisle_gutenberg_block_has_review":false,"footnotes":""},"categories":[36],"tags":[],"class_list":["post-1251","post","type-post","status-publish","format-standard","hentry","category-appointment-features"],"gutentor_comment":0,"_links":{"self":[{"href":"https:\/\/wellnessunityhub.com\/documentation\/wp-json\/wp\/v2\/posts\/1251"}],"collection":[{"href":"https:\/\/wellnessunityhub.com\/documentation\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wellnessunityhub.com\/documentation\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wellnessunityhub.com\/documentation\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wellnessunityhub.com\/documentation\/wp-json\/wp\/v2\/comments?post=1251"}],"version-history":[{"count":0,"href":"https:\/\/wellnessunityhub.com\/documentation\/wp-json\/wp\/v2\/posts\/1251\/revisions"}],"wp:attachment":[{"href":"https:\/\/wellnessunityhub.com\/documentation\/wp-json\/wp\/v2\/media?parent=1251"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wellnessunityhub.com\/documentation\/wp-json\/wp\/v2\/categories?post=1251"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wellnessunityhub.com\/documentation\/wp-json\/wp\/v2\/tags?post=1251"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}