{"id":2374,"date":"2024-03-04T16:25:27","date_gmt":"2024-03-04T16:25:27","guid":{"rendered":"https:\/\/wellnessunityhub.com\/shop\/?page_id=2374"},"modified":"2024-03-16T09:40:54","modified_gmt":"2024-03-16T09:40:54","slug":"terms-and-conditions-of-support","status":"publish","type":"page","link":"https:\/\/wellnessunityhub.com\/shop\/terms-and-conditions-of-support\/","title":{"rendered":"Terms and conditions of support"},"content":{"rendered":"\n<p><strong>Unity Hub Support Terms and Conditions<\/strong><\/p>\n\n\n\n<p><strong>1. Design Changes:<\/strong><\/p>\n\n\n\n<p>1.1. Unity Hub provides one support call per month to assist with design changes on the client&#8217;s website that were originally done by us. These changes may include but are not limited to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Alterations to existing design elements such as color schemes, fonts, and layout.<\/li>\n\n\n\n<li>Adding or removing sections on the website.<\/li>\n\n\n\n<li>Revising graphics or imagery within the website.<\/li>\n<\/ul>\n\n\n\n<p>1.2. Major design overhauls or extensive redesigns beyond the scope of the original project may require additional charges and will be discussed with the client before implementation.<\/p>\n\n\n\n<p><strong>2. Adding New Employees:<\/strong><\/p>\n\n\n\n<p>2.1. Unity Hub will assist clients with adding new employees to their website, including configuring and setting up their booking settings and adding their profile to the website.<\/p>\n\n\n\n<p>2.2. This support covers the initial setup of employee profiles and booking settings. Additional support may be required for ongoing management or updates to employee information.<\/p>\n\n\n\n<p><strong>3. Content Changes:<\/strong><\/p>\n\n\n\n<p>3.1. Clients may request changes to website content such as text, images, and other media during the support call.<\/p>\n\n\n\n<p>3.2. Unity Hub will facilitate content changes within the scope of the original project. Any significant content updates or additions may require additional charges.<\/p>\n\n\n\n<p><strong>4. Troubleshooting:<\/strong><\/p>\n\n\n\n<p>4.1. Unity Hub will address and troubleshoot any technical issues or features that are not functioning as intended on the website.<\/p>\n\n\n\n<p>4.2. This includes investigating and resolving issues with booking functionality, contact forms, navigation menus, and other website features.<\/p>\n\n\n\n<p><strong>5. Exclusions:<\/strong><\/p>\n\n\n\n<p>5.1. Support calls do not cover services outside the scope of the original project agreement, including but not limited to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Custom development work not included in the initial website build.<\/li>\n\n\n\n<li>Third-party integrations or plugins not provided by WellnessUnityHub.<\/li>\n\n\n\n<li>SEO optimization or marketing services.<\/li>\n<\/ul>\n\n\n\n<p><strong>6. Scheduling Support Calls:<\/strong><\/p>\n\n\n\n<p>6.1. Clients may schedule their monthly support call by contacting Unity Hub via email or phone. Calls will be scheduled based on availability and may be subject to change.<\/p>\n\n\n\n<p>6.2. Support calls must be scheduled at least 48 hours in advance to allow adequate time for preparation.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Unity Hub Support Terms and Conditions 1. Design Changes: 1.1. Unity Hub provides one support call per month to assist with design changes on the client&#8217;s website that were originally done by us. These changes may include but are not limited to: 1.2. Major design overhauls or extensive redesigns beyond the scope of the original&hellip;&nbsp;<a href=\"https:\/\/wellnessunityhub.com\/shop\/terms-and-conditions-of-support\/\" class=\"\" rel=\"bookmark\">Read More &raquo;<span class=\"screen-reader-text\">Terms and conditions of support<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","_themeisle_gutenberg_block_has_review":false,"footnotes":""},"class_list":["post-2374","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wellnessunityhub.com\/shop\/wp-json\/wp\/v2\/pages\/2374","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wellnessunityhub.com\/shop\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wellnessunityhub.com\/shop\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wellnessunityhub.com\/shop\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wellnessunityhub.com\/shop\/wp-json\/wp\/v2\/comments?post=2374"}],"version-history":[{"count":2,"href":"https:\/\/wellnessunityhub.com\/shop\/wp-json\/wp\/v2\/pages\/2374\/revisions"}],"predecessor-version":[{"id":2621,"href":"https:\/\/wellnessunityhub.com\/shop\/wp-json\/wp\/v2\/pages\/2374\/revisions\/2621"}],"wp:attachment":[{"href":"https:\/\/wellnessunityhub.com\/shop\/wp-json\/wp\/v2\/media?parent=2374"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}