Unity Hub Hosting

FAQ’s

Which hosting package will be suitable if I want a free sub-domain on WellnessUnityHub.com?

Answer 1: If you want a website only for your business, you can select the tab called “Website Hosting” tab. Select a billing cycle.

Answer 2: If you want a website with appointment software for your business, you can select the tab called “Website + Scheduling Software” tab. Select a billing cycle.

What does the monthly website hosting subscription include?

Our monthly website hosting subscription includes hosting services for your website along with one support call a month to ensure smooth operation.

Can I cancel my monthly subscription at any time?

Yes, you can cancel your monthly subscription at any time. However, please note that no refunds will be issued for partial months. If you cancel after the 15th of a month. You will still be billed at the end of that calendar month.

What kind of support is included with the subscription?

Our support team is available to assist you with any technical issues or questions you may have regarding your website hosting. This includes troubleshooting, assistance with setting up email accounts, and any changes to your booking configuration or services.

Is there a setup fee for the hosting subscription?

No, there are no setup fees for our website hosting subscription. The price you see is the price you pay.

What happens if I exceed the allocated storage or bandwidth limits?

If you exceed the allocated storage or bandwidth limits, we will notify you and provide options for upgrading your hosting plan to accommodate your needs.

What happens when I want to add the appointment software later on?

You can add the appointment software any time, we will charge you the setup fee and configure all your setting plus integrate it into your existing website. You hosting package will then change from a website only hosting package to a website + appointment software package.

Are there any additional fees or hidden charges?

No, there are no additional fees or hidden charges associated with our website hosting subscription. The price you see is all-inclusive.

What about extra support that are outside of what is specified in the support agreement?

Any other changes on your website or appointment software that are outside of the agreement will be changed at a rate of $15 per hour of work. We will quote you before commencing any work.

Can I upgrade my subscription from monthly to annual?

Yes, you can upgrade your subscription from monthly to annual at any time. Simply contact our support team, and we will assist you with the process.

What payment methods do you accept?

We accept payment via credit card or PayPal for our website hosting subscriptions.

Is there a discount for purchasing an annual subscription?

Yes, we offer a discounted rate for purchasing an annual website hosting subscription. This allows you to save money compared to the monthly subscription option.

What happens if I encounter technical issues outside of regular business hours?

Our support team operates during regular business hours, but we also provide emergency support for critical issues outside of these hours. Simply contact us, and we will assist you as soon as possible.

What is included in the hosting support I receive monthly?

Check out our support terms and conditions for the support terms and conditions and scope of work included in your monthly hosting support here.